Privacy Policy

Last updated: [MONTH DAY, YEAR]

This Privacy Policy explains how information submitted through or collected by [SATELLITE DOMAIN] is handled by We Love Paving, Inc.

[SATELLITE BRAND] is a local service brand and website operated by We Love Paving, Inc. When you contact [SATELLITE BRAND], the information you enter or submit is received or coordinated by We Love Paving for purposes such as responding to your inquiry, evaluating a project, and preparing an estimate.

1. Scope and Responsible Business

This Privacy Policy applies to personal information collected through [SATELLITE DOMAIN], including contact and estimate forms, partial form entries, phone calls initiated from the website, uploaded project information, cookies, and similar technologies.

It does not replace privacy terms contained in a separate signed customer, vendor, subcontractor, or project agreement.

The business responsible for this information is We Love Paving, Inc. References to “[SATELLITE BRAND],” “We Love Paving,” “WLP,” “we,” “us,” or “our” in this Policy refer to this website and We Love Paving, Inc. as its operator.

2. Information We Collect

Information You Provide

Name, email address, telephone number, company or organization, and preferred contact method.
Project address, property type, service requested, timing, dimensions, budget information, and the contents of your message.
Photographs, videos, documents, or other files you choose to provide for an estimate or project review.
Form progress and partial entries, including information entered before you select the final submission button.
Communications and records created when you call, email, text, schedule, or otherwise interact with us.

Progressive Form Collection

Our contact and estimate forms may transmit and store information as you complete individual fields or move between steps. Information may therefore be collected even if you leave the page or do not select the final submission button.

We may use partial form information to preserve progress, detect spam or fraud, understand form performance, route the project inquiry, and, when you have entered sufficient contact information, follow up about the paving or property-service request you began describing.

Saving a partial form entry does not by itself enroll you in unrelated marketing communications. Any optional marketing consent is requested separately at the point of collection.

Information Collected Automatically

Our website and service providers may collect information such as:

IP address and approximate location derived from the IP address.
Browser, device type, operating system, and device identifiers.
Referring page, pages viewed, timestamps, and interactions with website features.
Cookie, advertising, analytics, and session identifiers.
Server logs used for security, diagnostics, spam prevention, and fraud prevention.

Project Location and Uploaded Media

A project address and media metadata may reveal location information. If you upload photographs or videos, embedded EXIF or GPS data may be included. We may use this information to verify, evaluate, document, or route a requested project.

3. How We Use Information

We may use personal information to:

Respond to questions and process requests for estimates, inspections, or services.
Identify the appropriate service area, estimator, project contact, or next step.
Communicate about appointments, proposals, project updates, customer service, and requested services.
Operate, secure, troubleshoot, and improve our websites, forms, and business systems.
Measure advertising and website performance and understand how visitors use the Site.
Detect spam, fraud, abuse, security incidents, and unauthorized activity.
Maintain customer, project, warranty, accounting, and business records.
Comply with applicable law, enforce agreements, and establish or defend legal claims.

4. Cookies, Analytics, and Advertising

We may use cookies, pixels, local storage, and similar technologies. The technologies actually enabled on this Site should also be described in the cookie banner or preference center.

Necessary Technologies

These support website security, form operation, consent preferences, session management, and core functionality.

Analytics Technologies

We may use analytics services such as [CONFIRM ANALYTICS PROVIDERS] to measure traffic, page performance, and aggregated interactions with the Site.

Advertising Technologies

We may use advertising services such as [CONFIRM ADVERTISING PROVIDERS] to measure campaigns, attribute leads, create audiences, and display relevant advertising.

Functional and Embedded Services

Maps, videos, scheduling systems, chat tools, and other embedded services may collect information when they are loaded or used. Current providers include [CONFIRM EMBEDDED SERVICES].

Where required, nonessential analytics or advertising technologies should not activate until you make a consent choice. You may use the Site’s cookie preference control, applicable provider settings, or a browser that sends a Global Privacy Control (“GPC”) signal to communicate an opt-out preference.

5. How Information Is Disclosed

We may disclose information to service providers that support:

Website hosting, security, caching, and technical operation.
Form delivery, call handling, email, and text messaging.
Customer relationship management, project management, scheduling, and cloud storage.
Analytics, advertising measurement, and campaign attribution.
Accounting, insurance, legal, compliance, and other professional services.

These providers may use information only to perform services for us and subject to applicable contractual or legal restrictions.

Information entered through [SATELLITE DOMAIN] may be transferred to or accessed by We Love Paving, Inc. personnel and authorized contractors who help respond to or evaluate the requested project.

We may also disclose information when required by law, to protect rights or safety, in connection with a corporate transaction, or when you direct or authorize the disclosure.

6. Sale or Sharing of Personal Information

We do not sell personal information for money.

Depending on the advertising technologies enabled on the Site, disclosure of cookie, device, or audience information for cross-context behavioral advertising may be considered “sharing” under California law. Where applicable, you may opt out through our cookie preference control, a recognized GPC signal, or by contacting us.

Disclosures to service providers for business operations are not treated as sales when those providers are contractually restricted from using the information for independent purposes.

7. Data Retention

We retain information only as reasonably necessary for the purposes described in this Policy, contractual and warranty obligations, dispute resolution, security, and legal requirements. Our intended retention periods include:

Estimate and contact requests that do not become customers, including identifiable partial form entries: up to three years after the last meaningful contact or form interaction.
Device, server log, and interaction data: generally up to 12 months.
Call or communication recordings, when lawfully created: generally up to one year.
Customer, project, accounting, warranty, and property records: for the applicable contractual period and as required by law.

Information may be retained longer when reasonably necessary to comply with law, resolve a dispute, prevent fraud, enforce an agreement, or preserve legal rights.

8. California Privacy Rights

Subject to applicable law and exceptions, California residents may have the right to:

Request access to the categories or specific pieces of personal information collected about them.
Request information about the sources, purposes, and categories of recipients involved.
Request deletion of eligible personal information.
Request correction of inaccurate personal information.
Opt out of the sale or sharing of personal information where applicable.
Request limitations on certain uses of sensitive personal information where applicable.
Exercise privacy rights without unlawful discrimination.

To submit a privacy request, use the contact information below. We may verify your identity and authority before acting. An authorized agent may submit a request where permitted by law, but we may require proof of authorization.

If a request is denied, you may ask us to reconsider by replying to the response. We aim to confirm receipt and respond within the timeframes required by applicable law.

Some information may be exempt from deletion or disclosure, including records needed to complete a transaction, maintain project or warranty records, detect security incidents, comply with law, or establish legal claims.

9. Calls, Text Messages, and Email

We may use your contact information to respond to your request and send service-related communications. Where you provide separate consent, we may also send marketing calls, text messages, or emails.

Consent to marketing communications is not a condition of purchasing services. Message and data rates may apply.

You may reply STOP to opt out of text messages, use an unsubscribe link in marketing emails, or ask to be placed on our do-not-call list. Opting out of marketing does not prevent necessary service communications about a project you requested.

Calls may be monitored or recorded for quality, training, service improvement, or dispute resolution only with notice and consent as required by applicable law. If you do not want a call recorded, notify the representative when the recording notice is provided.

10. Information Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure. No transmission or storage system can be guaranteed completely secure.

11. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child submitted personal information so we can review and delete it as appropriate.

12. Third-Party Links and Services

The Site may contain links to or embedded services operated by other companies. Their collection and use of information are governed by their own privacy policies. Review those policies before providing information directly to a third party.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our websites, technologies, business practices, or legal requirements. The “Last updated” date identifies the latest version. When legally required, we will provide additional notice or obtain consent for a material change.

14. Contact and Privacy Requests

We Love Paving, Inc.
Attn: Privacy Request
5201 Great America Parkway, Suite 320
Santa Clara, California 95054

Phone: (888) 273-0077
Privacy email: [PRIVACY EMAIL]
Website: www.welovepaving.com